Frequently Asked Questions
How can I book a chalet?
On this page you will find an overview of all chalets that are currently under our management. By entering your desired arrival and departure dates, as well as the number of guests you would like to stay with on our holiday park, you can immediately see which chalets are available in your desired holiday period. Can't find a suitable chalet? Please contact us and we will help you find a suitable accommodation.
How and when do I have to pay?
We kindly ask you to transfer 50% of the total amount due within 14 calendar days after signing (or digital agreement) the account number mentioned on the invoice you receive from us.
The remaining amount must be paid no later than one month before the start of the rental period.
Is there a down payment or deposit?
When you want to rent a chalet with us, we ask you to pay a deposit of € 100,-. This amount will be refunded to your account within two weeks after your departure, provided that you have left the chalet in a clean and undamaged condition.
Can I cancel my booking?
Cancellation is free of charge until you have paid in advance. Once you have paid in advance, cancellation is only possible if there are compelling personal circumstances. The amount of any refund depends entirely on the situation. Administration and cancellation fees are due in all cases.
Are there any additional costs?
The recreational park charges camping fees for the use of all park facilities, the entertainment programme and other amenities.
These charges must be paid on arrival at the reception and are not included in the rental price.
This cost for season 2024 is:
Children under 3 years stay free.
Children 3 years and older and adults: May to August €4.30 per person per day, other months €3.60 per person per day.
Do I have to clean the accommodation myself when I leave?
We kindly request you to leave the chalet
- Leave the chalet clean and tidy.
- Wash the kitchen utensils and put them in the cupboard clean.
- clean the barbecue and grill.
- Take the rubbish to the container behind the reception.
Can I take my pet on holiday?
In some chalets pets are not allowed. At each chalet or Mobile home is indicated whether your pet is allowed. You are allowed to bring a maximum of 2 pets to our chalet park. For a pet you pay a contribution of € 3,50 per pet, per day.
What else should I take into account when renting a chalet from you?
Our most popular chalets are often fully booked very quickly. If you want to be sure to spend your holiday in your favourite chalet, book your holiday as soon as possible.
Bed linen, towels etc.
You must bring bed linen, bath towels, hand towels and kitchen towels with you.
Parking at the park.
Starting in 2023, the barrier pass will be discontinued for all fields. Instead, a license plate recognition system has been installed at the barriers.
A maximum of three license plates can be passed on per booking, however, only 1 car per chalet may enter the park at a time. Other cars can be parked outside the chalet park. This is at most a 5-minute walk.
Do you have an electric or plug-in hybrid car?
You are not allowed to charge your car at the chalet.
You can charge your car at the nearby hotel.
Who do I rent a chalet from?
Chaletbemiddeling Makkum handles bookings, maintenance and management of private chalets in our park. The chalets are in almost all cases privately owned. So in fact you rent from the owner; Chaletbemiddeling Makkum is your intermediary.
What do I do in case of observed or self-inflicted damage?
In all cases, please report to us immediately. Failure to report damage may result in all or part of the deposit being withheld.